Privacy Policy
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our crockery e-commerce website, browse our products, or make a purchase. By using our website, you agree to the practices described below.
Information We Collect
When you use our website or place an order for crockery products, we may collect the following information:
Personal details such as your name, email address, phone number, billing address, and delivery address
Order-related details including products purchased, order history, and preferences
Payment-related information processed securely through trusted payment gateways
Non-personal data such as browser type, device information, IP address, and website usage patterns
This information helps us deliver your orders safely and improve your shopping experience.
How We Use Your Information
We use your information to:
Process and deliver your crockery orders accurately
Communicate order confirmations, shipping updates, and customer support responses
Improve our product range, packaging, and website usability
Share offers, new product launches, or promotions (only if you choose to receive them)
Prevent fraud, misuse, and unauthorized transactions
Your data is used only to provide better service and a smooth shopping experience.
Payment & Transaction Security
All payments on our website are handled through secure and reliable payment gateways. We do not store your complete card, UPI, or banking details on our servers. Your transactions are protected using standard security technologies to ensure safe checkout.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. Limited information may be shared only with trusted partners such as:
Delivery and logistics providers (for order fulfillment)
Payment service providers (for secure transactions)
Technical or customer support partners (to improve service quality)
All such partners are required to keep your information confidential.
Cookies & Website Tracking
Our website uses cookies to improve functionality and user experience. Cookies help us:
Remember items in your cart
Understand how visitors browse crockery products
Improve website performance and navigation
You may disable cookies in your browser settings, but some website features may not function properly.
Product Images & Descriptions
While we strive to display crockery products accurately, slight differences in color, shine, or finish may occur due to screen settings or lighting. These variations do not affect your privacy but help us clarify expectations transparently.
Data Protection & Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security, and you acknowledge this risk while using our website.
Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies separately.
Your Rights & Choices
You have the right to:
Access or update your personal information
Request correction of inaccurate details
Unsubscribe from promotional emails at any time
Contact us regarding data-related concerns
We respect your choices and aim to respond promptly.
Children’s Privacy
Our crockery website is intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If such data is identified, it will be removed immediately.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our business practices or legal requirements. Updates will be posted on this page, and continued use of the website means you accept the revised policy.
Contact Us
If you have any questions about this Privacy Policy, your data, or our crockery products, please feel free to contact us. We are always happy to assist and maintain transparency with our customers.
